Citibank NZ is a prominent banking institution that offers a wide range of financial services to individuals and businesses in New Zealand. In this comprehensive review, we will delve into the bank’s history, headquarters address, contact details, branch and ATM locations, provided services, as well as its advantages and disadvantages.

Overall Satisfaction:  ★★★★
Customer Service: ★★★★
Fees/Charges: ★★★★
Interest Rates:  ★★★

Citibank NZ History and Background

Citibank NZ is a subsidiary of Citigroup, one of the world’s largest banking organizations. The bank has a strong global presence and has been operating in New Zealand for several years. Citibank NZ combines its global expertise with local market knowledge to provide innovative banking solutions to its customers.

Headquarters Address:
Citibank NZ
Head Office
Level 9, Citi Tower
23 Customs Street East
Auckland 1010
New Zealand

Contact Details:
Phone: +64 (0) 9 374 5400
Email: [email protected]

Citibank NZ Branch and ATM Locations

To find Citibank NZ branches and ATMs in various regions or cities/towns across New Zealand, please refer to the following links:

Citibank NZ Branches and ATMs in Auckland
Citibank NZ Branches and ATMs in Wellington
Citibank NZ Branches and ATMs in Christchurch
Citibank NZ Branches and ATMs in other locations

Services Offered

Citibank NZ provides a comprehensive suite of banking services tailored to meet the diverse needs of its customers. Some of the key services offered by the bank include:

  • Personal Banking: This includes savings accounts, term deposits, credit cards, personal loans, mortgages, and wealth management services.
  • Business Banking: Citibank NZ offers a range of business banking solutions, including business accounts, cash management, trade finance, and corporate advisory services.
  • International Banking: The bank specializes in international banking services, such as foreign currency accounts, international money transfers, trade services, and global investment opportunities.
  • Wealth Management: Citibank NZ provides personalized wealth management solutions, including investment advisory services, portfolio management, and access to global markets.
  • Online and Mobile Banking: Customers can conveniently access their accounts, perform transactions, and manage their finances through Citibank’s secure online and mobile banking platforms.


  • Global presence and expertise: Citibank NZ leverages its global network and experience to offer a wide range of financial products and services.
  • Innovative digital banking solutions: The bank provides advanced online and mobile banking platforms, allowing customers to conveniently manage their finances anytime, anywhere.
  • International banking capabilities: Citibank NZ specializes in international banking, making it an ideal choice for individuals and businesses with global financial needs.
  • Extensive branch and ATM network: The bank has strategically located branches and ATMs in major cities, providing convenient access to its customers.


  • Limited branch presence: While Citibank NZ has branches in major cities, its branch network may be relatively smaller compared to some larger domestic banks in New Zealand.
  • Targeted customer base: The bank’s services and offerings may be more suited to individuals and businesses with international financial requirements, potentially limiting its appeal to certain customer segments.

Summing Up

Citibank NZ is a reputable banking institution that offers a diverse range of financial services to its customers. With its global presence, innovative digital solutions, and specialized international banking capabilities, the bank provides a unique value proposition. While its limited branch presence and targeted customer base could be potential drawbacks, Citibank NZ continues to focus on delivering high-quality banking solutions to meet the evolving needs of its clientele.