HSBC Bank is a renowned international banking institution that operates in New Zealand, offering a wide range of financial services to individuals and businesses. In this comprehensive review, we will provide detailed information about HSBC Bank, including its history, headquarters address, contact details, branch and ATM locations, provided services, advantages and disadvantages. Additionally, we will explore the online and mobile banking services offered by HSBC Bank, along with their key features.

Overall Satisfaction:  ★★
Customer Service: ★★★
Fees/Charges: ★★
Interest Rates:  ★★

HSBC Bank History and Background

HSBC Bank has a rich history that dates back to 1865 when it was established in Hong Kong. Over the years, HSBC has grown into one of the largest banking organizations globally, with a presence in more than 64 countries and territories. In New Zealand, HSBC Bank has been serving customers since 1987 and has gained a reputation for its international expertise and comprehensive financial solutions.

Headquarters Address: HSBC Bank (New Zealand) Limited Level 17, 1 Queen Street Auckland 1010 New Zealand

Contact Details: Phone: 0800 028 088 (within New Zealand) Email: [email protected]

Branch and ATM Locations: To find HSBC Bank branches and ATMs in various regions or cities/towns across New Zealand, please refer to the following links:

Services Offered by HSBC Bank

HSBC Bank offers a comprehensive range of banking services tailored to meet the diverse needs of its customers. Some of the key services provided by the bank include:

  1. Personal Banking: This includes current accounts, savings accounts, credit cards, personal loans, mortgages, and insurance products.
  2. Business Banking: HSBC Bank offers a suite of business banking solutions, including business accounts, business lending, cash management, and trade finance.
  3. Wealth Management: The bank provides wealth management services, including investment advisory, financial planning, and retirement solutions.
  4. Global Banking and Markets: HSBC Bank offers global banking and markets services, including foreign exchange, treasury, capital markets, and corporate banking solutions.
  5. International Banking: HSBC Bank specializes in international banking, facilitating global transactions, foreign currency accounts, and trade services.

Online and Mobile Banking Services

HSBC Bank offers online and mobile banking services, allowing customers to conveniently manage their accounts and perform transactions. The features available include:

  • Account balance and transaction history inquiries.
  • Funds transfers between HSBC Bank accounts and to other bank accounts in New Zealand and internationally.
  • Bill payments and scheduled payments.
  • Credit card management, including viewing transactions and making payments.
  • Access to eStatements and document retrieval.
  • Mobile banking app for easy and secure account management on smartphones and tablets.

To access HSBC Bank’s online and mobile banking services, customers can visit their website or download the HSBC Mobile Banking app from their device’s app store.

HSBC Bank Advantages

  • Global presence and expertise: HSBC Bank’s international network and experience allow it to offer comprehensive banking solutions to customers with global financial needs.
  • Wide range of services: The bank provides a diverse range of financial products and services, catering to personal, business, and international banking requirements.
  • Strong digital banking capabilities: HSBC Bank offers advanced online and mobile banking platforms, enabling convenient account management and transactions.
  • International connectivity: HSBC Bank’s global network and expertise provide customers with access to international markets, investments, and resources.


  • Limited branch network: HSBC Bank has a relatively smaller branch network in New Zealand compared to domestic banks, which may limit physical accessibility for some customers.
  • Targeted customer base: HSBC Bank’s services and offerings may be more suitable for customers with international connections or complex financial needs, potentially limiting its appeal to certain customer segments.

Summing Up

HSBC Bank is a prominent international banking institution that offers a wide range of financial services in New Zealand. With its global presence, comprehensive solutions, and robust digital banking platforms, HSBC Bank caters to customers with diverse banking needs. While its branch network may be relatively smaller compared to some domestic banks, HSBC Bank’s international expertise and connectivity provide unique advantages to customers with global financial requirements.